Claude at Work
Get reliable, safe and measurable value from Claude with clear briefs, Projects, files, connectors and checks
Claude at Work from the Enterprise Technology Association (ETA) is a short, hands-on course for people whose organization uses Claude, Anthropic's AI assistant, or who are deciding whether to. It teaches the habits that make Claude useful and safe at work: knowing what it can see, writing a clear brief, setting up Projects your team can share, checking the documents, spreadsheets and analysis it produces, connecting it to work apps at the right level of autonomy, and measuring the value honestly.
You finish with a capstone: a Claude playbook for one real recurring workflow, submitted and reviewed by a person. Completing the course earns the ETA Specialist credential: ETA Specialist: Claude.
What you'll learn
- Explain what Claude can see in a chat, a Project and a connected app, and what your plan's data settings mean
- Brief Claude with ETA's six-part brief, examples and long documents
- Set up a Project with instructions and knowledge your team can trust
- Check files, artifacts, charts and numbers before you rely on them
- Place connectors and agent features on the ETA Agent Autonomy Ladder and set approvals
- Measure net time saved and write a one-page playbook for your team
Who it's for
Anyone who uses Claude at work, in any role or sector, and the people who set it up for a team. It assumes you've completed Level 1: Foundations of the ETA Certified AI Empowered Professional (free), so you know ADAPT, the six-part brief and the ETA Agent Autonomy Ladder.
How it works
Three modules with a Try it exercise in every lesson (each with a no-license option), a knowledge check after each module, a capstone and a final assessment. About 1 hour 45 minutes. Included with ETA Pro membership and above.
Anthropic changes Claude's plans, names and features often. Lessons teach durable skills, and the last lesson holds a dated snapshot (November 2026) with links to Anthropic's documentation. ETA is independent of Anthropic; this course is not an endorsement.
Your credential
Passing the final assessment, including your reviewed capstone, earns ETA Specialist: Claude: a certificate with its own verification page on joineta.org, issued as a verifiable digital badge (Open Badges 3.0) you can add to LinkedIn. ETA Specialist credentials stand on their own; they don't count toward a level of an ETA certification. The course adds 2 credit hours toward your hours-based credentials (AI Explorer, AI Empowered Professional and AI Empowered Leader).