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Enterprise Technology Association (ETA) · Advanced

Change Fluency: Advanced

Become a change catalyst: see the system, build coalitions, coach others and lead from where you are

About this course

This Advanced course from the Enterprise Technology Association (ETA) is for people who want to shape change, not just keep up with it, whatever their title. You'll see changes as connected systems, help others act well under uncertainty, build coalitions and communities of practice, make sure change is fair and trustworthy, coach colleagues through it and build a personal operating system to sustain yourself. You'll finish with a change catalyst plan for a real change, reviewed by ETA.

What you'll learn

  • Ripple maps, incentives and feedback loops
  • Sorting uncertainty, simple scenarios, robust moves, signals and pre-mortems
  • Building coalitions and running communities of practice that spread what works
  • Five questions for responsible change, and raising concerns so they're heard
  • ETA's ALIGN coaching conversation: Ask, Listen, Identify, Generate, Next step
  • A personal operating system for continuous change, with weekly reflection and 90-day reviews

Who it's for

People who've completed Change Fluency: Practitioner (or have equivalent experience) and are becoming go-to change agents: informal leaders, specialists, champions and anyone who wants to lead from where they are.

How it works

Four modules with a Try it exercise in every lesson, a knowledge check after each of the first three and a final assessment that includes your capstone summary. An ETA reviewer grades the capstone; the course completes once it's approved (3 credit hours). This is part of Level 3: Advanced of the ETA Certified Change Leader, with Leading Change in the Intelligence Age: Advanced.

Facts in this course are current as of late 2026; check the sources for the latest.

Course outline

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