ETA Certified Change Leader
Six courses in three levels: Change Fluency and Leading Change in the Intelligence Age, from foundations to advanced.
Six self-paced courses, about 12 hours, in three levels, built on ETA's SHIFT framework: Set the why, Hear the people, Invest in skills, Fit the work and Track and tune. Change Fluency helps everyone adapt to and shape change; Leading Change in the Intelligence Age helps leaders make AI and technology change stick. Level 1: Foundations is free. Level 2: Practitioner and Level 3: Advanced are included with ETA Leader membership, or available to buy on joineta.org. Every module ends with a knowledge check, every course ends with a final assessment, and Level 3 ends with a capstone reviewed by ETA. Finish all three levels to earn the ETA Certified Change Leader certification.
Your path
- Level 1: Foundations · 72 min · 1 credit hourChange Fluency: Foundations
A free, practical course on navigating continuous change at work: why it feels different now, how people react, and ETA's SHIFT framework for learning fast and adapting well. For everyone at work.
- Level 1: Foundations · 72 min · 1 credit hourLeading Change in the Intelligence Age: Foundations
A free, practical course for anyone who leads people or projects: why AI change stalls, ETA's SHIFT framework for leaders, change stories, honest job conversations, training, workflow redesign and measures.
- Level 2: Practitioner · 1.9 hr · 2 credit hoursChange Fluency: Practitioner
Go beyond adapting: map exactly what a change means, influence how it lands, close skills gaps fast, redesign your workflows with AI, manage change fatigue and build career resilience. Level 2 of the ETA Certified Change Leader.
- Level 2: Practitioner · 1.9 hr · 2 credit hoursLeading Change in the Intelligence Age: Practitioner
Plan and run a real AI or technology change for a team: impact assessments, stakeholder maps, communication plans, manager toolkits, champions, role-based training, pilots, workflow redesign, resistance and dashboards. Level 2 of the ETA Certified Change Leader.
- Level 3: Advanced · 2.9 hr · 3 credit hoursChange Fluency: Advanced
Become a change catalyst: think in systems, act well under uncertainty, build coalitions and communities of practice, make change fair and trustworthy, coach colleagues and sustain yourself. Ends with a reviewed capstone. Level 3 of the ETA Certified Change Leader.
- Level 3: Advanced · 2.9 hr · 3 credit hoursLeading Change in the Intelligence Age: Advanced
Lead AI and technology change across an organization: portfolios and change saturation, an operating model tied to AI governance, workforce pathways and fair transitions, culture and incentives, board reporting and value realization. Ends with a reviewed capstone. Level 3 of the ETA Certified Change Leader.