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Enterprise Technology Association (ETA) · Intermediate

Change Fluency: Practitioner

Work through change with others, redesign your work and grow your career

About this course

Change Fluency: Foundations helped you adapt with confidence. This Practitioner course from the Enterprise Technology Association (ETA) helps you work through change with the people around you and come out stronger. You'll map exactly what a change means for your work, influence how it lands without formal authority, close skills gaps in focused sprints, redesign your own workflows with AI and leave behind playbooks others can use, manage change fatigue and plan your next career move.

What you'll learn

  • ETA's five-part change impact map: tasks, tools, decisions, relationships and measures
  • How to influence a change with evidence, one-page proposals and constructive upward feedback
  • Skills gap checks, two-week learning sprints and using AI tools as tutors
  • Redesigning a workflow step by step, with checks and a shareable playbook
  • Managing change fatigue, supporting teammates and building a portfolio of evidence for your career

Who it's for

Anyone at work who has taken Change Fluency: Foundations (or has equivalent experience) and wants to do more than cope with change. No technical background is needed.

How it works

Three modules with a Try it exercise in every lesson, a knowledge check at the end of each module and a final assessment with two short written answers. Score 80% or higher to complete the course (2 credit hours). This is part of Level 2: Practitioner of the ETA Certified Change Leader, with Leading Change in the Intelligence Age: Practitioner.

Facts in this course are current as of late 2026; check the sources for the latest.

Course outline

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