Director of Training Programs
Full-time · Cincinnati, OH, or remote (US)Posted
Lead ETA's training portfolio, from the Certified AI Empowered Professional program to AI Ready state programs, trainer partners and the courses members ask for next.
Technology and automation
Automations Expert
Build the workflows and AI agents that let a small ETA team run like a large one, across our own platform and tools like Stripe, Slack, Google Workspace and our CRM.
The role
ETA practices what it teaches. You find the manual work across sales, events, membership and programs, and replace it with automations and AI agents that people trust. You work inside ETA HQ, our own platform, and connect it to the tools the team already uses.
What you'll do
- Map how work flows across teams and find the highest-value tasks to automate.
- Build and maintain automations and AI agents across ETA HQ, Stripe, Slack, Google Workspace, our CRM, email and our event tools.
- Design agents that ask for human approval before they send, delete or spend anything.
- Write scripts, webhooks and small integrations, and document how each one works.
- Monitor automations, fix failures quickly, and keep a clear log of changes.
- Train teammates to use and request automations, and share what works with ETA members.
- Keep data clean and private: secrets stored safely, access limited to the people who need it.
What you'll bring
- 3 or more years building automations or integrations, with tools like Zapier, Make or n8n and with code.
- Working knowledge of JavaScript or Python, APIs, webhooks and SQL.
- Hands-on experience building with large language models and AI agents.
- A careful approach to testing, error handling and data privacy.
- The ability to explain technical work in plain language.
- Preferred: experience with Next.js, Supabase, Vercel or Stripe.
Compensation and benefits
Competitive base salary and a comprehensive benefits package.
How we hire
What happens after you apply.
Apply
Send the short application. You get a request number right away.
Intro call
A 20 to 30 minute call with our team about the role and what you're looking for.
Role conversation
A deeper conversation with the hiring lead. Some roles include a short, practical exercise.
Meet the team
Meet the people you'd work with most, and ask them anything.
Offer
We check references and make an offer. We let every applicant know where they stand.
Apply
Apply for Automations Expert.
It takes about five minutes. Share your LinkedIn profile, plus a resume link if you have one. Every application gets a request number and goes straight to our leadership team.
We use what you share only to consider you for roles at ETA. See our privacy policy.
The Enterprise Technology Association (ETA) is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other legally protected status. If you need an accommodation to apply or interview, email hello@joineta.org and we'll make it work.
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